SAC

The Liteleds team appreciates your contact. Complete the information below so we can review your request and continue the service.

1Customer details

Full name *CompanyTax ID / CPF or CNPJ *Email *Phone or WhatsApp *

2Product details

Product or model *Quantity of affected products *Purchase invoice number *Purchase date *Reported issue * Describe the malfunction observed *Describe the issue in detail, when it began and which tests have already been performed.

3Attachments

Accepted files: PDF, JPG, PNG and MP4.

Purchase invoice Product photos Installation photos Video showing the issue

Shipment for technical evaluation

To proceed with the warranty, products presenting a problem must be sent for evaluation by the Liteleds technical team.

Products must be accompanied by the repair remittance invoice, stating the description and quantity of the items sent.

Do not send products without the corresponding repair remittance invoice.

Shipping address

Liteleds

Rua Dr. Domiciano Costa Moreira, 266
Bairro Pinheirinho
Itajubá – MG
CEP 37500-202

Business hours:
Monday to Friday, from 8:00 a.m. to 6:00 p.m.

Products should be shipped only after this request has been completed and according to the Liteleds team’s instructions.

1Customer details

2Product details

3Attachments

Shipment for technical evaluation

Liteleds

Request submitted successfully. The Liteleds team will review the information and contact you as soon as possible.